Nearly 300k air fryers recalled due to fire and injury risks. Do you have one of these models?

Published 8:54 pm Thursday, March 14, 2024

Nearly 300,000 air fryers sold at Best Buy have been recalled for multiple safety reasons, including a fire danger.

The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.

Best Buy is offering a refund through the recall for the 187,400 air fryers sold in the United States and 99,900 in Canada.

This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.


Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit.

Consumers can receive a refund in the form of a refund check or a Best Buy store credit.  A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided.

Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.

The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.

Best Buy stores nationwide and online at,, and third-party sellers sold the air fryers from November 2021 through November 2023 for between $32 and $180.

To begin the recall refund process, there are several options: Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at to receive a refund. Consumers can also go online at or and click on “Product Recalls” located under the “Order and Purchase” column located at the bottom of the page for more information.