University mistakenly sent out thousands of negative COVID email notices

Published 2:16 pm Tuesday, January 19, 2021

Officials from the University of Alabama said a technical problem caused thousands of automated COVID-19 negative test result notifications to be sent in error.

In a statement, the university said those who received the emails have since been notified with additional information and an apology.

“Yesterday afternoon a technical problem caused an automated UA COVID-19 (negative) test result email notification to be sent to more than 7,500 individuals. The technical problem was quickly identified and corrected. Everyone who received the message in error was notified directly via email with information and an apology.

In keeping with our standing protocols, anyone who tests positive at UA facilities is contacted by telephone and provided detailed information and instructions for isolation.”

The university required all students who live on campus for the spring semester to take a COVID-19 test within 7 days of their arrival, preferably on or before Jan. 19, school officials said.

Tests are provided free to students.